NOTE: For timely processing, applications, renewals, and verification paperwork should be uploaded to Georgia Gateway when possible. Customers without online access should mail paperwork directly to their local county office.

For all other inquiries:

Submit a Constituent Services Assistance Request Form. 

Family Independence Online Contact Form - for issues related to Georgia Gateway, Electronic Benefits Transfer (EBT) Card, Energy Assistance, the Supplemental Nutrition Assistance Program (SNAP), Medicaid, or Temporary Assistance for Needy Families (TANF).

Primary
(877) 423-4746
[email protected]
Mail to

47 Trinity Ave. S.W.
Atlanta, GA 30334