An official website of the State of Georgia.
How you know
The .gov means it’s official.
Local, state, and federal government websites often end in .gov. State of Georgia government websites and email systems use “georgia.gov” or “ga.gov” at the end of the address. Before sharing sensitive or personal information, make sure you’re on an official state website.
Still not sure?
Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia.
We make it easy for you to connect with someone if you have a question, concern or compliment about your DFCS service.
Toll-Free: (877) 423-4746
Georgia Gateway is an eligibility determination system for a number of social benefit programs (Health Coverage, Child Care and Parent Services, Food Stamps (SNAP), Temporary Assistance for Needy Families (TANF) and Women, Infants and Children (WIC). See https://gateway.ga.gov/ to access more information and to apply for benefits.
Please contact your local DFCS office for funding availability or your local Coroner’s Office.
Georgia’s CPS Centralized Intake Communication Center takes reports 24 hours per day, 7 days per week. If you have an immediate emergency, please call 911 or your local police department.
Anyone can request a free Self-Check by going to any Georgia Division of Family & Children Services office (https://dfcs.georgia.gov/locations) they will be required to present government issued identification: State ID, Military ID, Driver’s License or Passport. Results will be emailed to the requester within 10 business days. This is the only way under GA law to request a self-check.
NOTE: For timely processing, applications, renewals and verification paperwork should be uploaded to Georgia Gateway when possible. Customers without online access should mail paperwork directly to their local county office.
For all other inquiries
Family Independence Online Contact Form - for issues related to Georgia Gateway, Electronic Benefits Transfer (EBT) Card, Energy Assistance, Food Stamps/SNAP, Medicaid or Temporary Assistance for Needy Families (TANF).
To order or re-order a card or check balance.
DHS current job postings - DHS Jobs
For reporting changes and asking general questions. Automated, self-service available 24/7.
To apply for or renew benefits online; can also be used to report interim changes or check for potential eligibility.Visit Georgia Gateway
For technical issues with Georgia Gateway.
SNAP Benefits for Senior Households.
47 Trinity Ave. S.W.
Atlanta, GA 30334
A Child Protective Service (CPS) Screening Request may be submitted by the following:
All CPS history requests should be submitted to the following: [email protected]