Contact Information

DFCS Contact Information

State of Georgia

Division of Family & Children Services (DFCS)

ADOPTIONS:

Phone:          1-404-657-3550

ADOPTIONS RECORDS SEARCH: 

Phone:          1-404-657-3555

BURIAL ASSISTANCE:

Please contact your local DFCS office for funding availability or your local Coroner’s Office.

http://dfcs.dhs.georgia.gov/locations


CHILD ABUSE AND NEGLECT REPORTS:

Georgia’s CPS Centralized Intake Communication Center:  1-855-GA CHILD / 1-855-422-4453.
Reports are taken 24 hours a day, 7 days a week.

If you have an immediate emergency, please call 911 or your local police department.

CHILD ABUSE REGISTRY:

 E-MAIL: CPSISSelfCheck@dhs.ga.gov

A new law requires the Division of Family and Children Services to maintain a central Child Abuse Registry (CAR) of all substantiated cases of abuse. The registry is called Child Protective Service Information System (CPSIS). The weblink is https://gacar.dhs.ga.gov/

GEORGIA GATEWAY:

To apply for or renew benefits online, can also be used to report interim changes or check for potential eligibility https://gateway.ga.gov/access/

GEORGIA GATEWAY SUPPORT:

Technical issues with Georgia Gateway, please contact 1-877-423-4746

DFCS OFFICE OF CONSTITUENT SERVICES:

To make a constituent inquiry, you can contact us in one of the following ways:

Phone: 1-404-657-3433

Online Contact Form:

Child Welfare Online Contact Form – click this link to fill out our online contact form for issues related to Adoptions, Child Protective Services, Foster Care or any other Child Welfare issue.

Family Independence Online Contact Form - click this link to fill out our online contact form for issues related to Childcare, COMPASS, Electronic Benefits Transfer (EBT) Card, Energy Assistance, Food Stamps/SNAP, Medicaid or Temporary Assistance for Needy Families (TANF).

EBT:

To order or re-order a card or check balance, please call 1-888-421-3281


EMPLOYMENT OPPORTUNITIES:

Click here for current job postings - DHS Jobs

FOOD STAMPS, MEDICAID, TANF, and CHILDCARE (for reporting changes and asking general questions):

Phone: 1-877-423-4746 (Agents available 7:30 am – 2:00 pm, Monday – Friday; Automated Self-Service available 24/7)

FOSTER/ADOPTIVE PARENT INQUIRIES:

Phone:          1-877-210-KIDS (5437) or http://itsmyturnnow.dhs.ga.gov

FOSTER CARE PLACEMENT:
Phone:         1-404-651-9361

Fax:             1-404-657-4483

OUT OF STATE PLACEMENT (ICPC) 

E-MAIL:  ICPC_Consultation@dhs.ga.gov
http://icpcstatepages.org/georgia/

SENIOR SNAP: 

SNAP Benefits for Senior Households, please call 404-370-6236 or email SeniorSNAP@dhs.ga.gov

OUT OF STATE CPS INQUIRIES:

A Child Protective Service (CPS) Screening Request may be submitted by the following:

  1. Private or International Adoption Agency:
    If an adoption petition has been filed with superior court:   Submit the purpose of request on agency letterhead, and a copy of the court order which states there is a pending adoption
    Submit Screening Request Form
  2. Law Enforcement or CPS Investigators:
    Submit the purpose of request on agency letterhead, along with a signed release of information for each individual to be screened
    Submit Screening Request Form
  3. State Agencies:
    Submit the purpose of request on agency letterhead, along with a signed CPS application for each individual to be screened
    Submit Screening Request Form

 All CPS history requests should be submitted to the following: GeorgiaAdamWalsh@dhs.ga.gov