DFCS Contact Information
State of Georgia
Division of Family & Children Services (DFCS)
ADOPTIONS RECORDS SEARCH:
Please contact your local DFCS office for funding availability or your local Coroner’s Office.
CHILD ABUSE AND NEGLECT REPORTS:
Georgia’s CPS Centralized Intake Communication Center: 1-855-GA CHILD / 1-855-422-4453.
Reports are taken 24 hours a day, 7 days a week.
If you have an immediate emergency, please call 911 or your local police department.
CHILD ABUSE REGISTRY:
A new law requires the Division of Family and Children Services to maintain a central Child Abuse Registry (CAR) of all substantiated cases of abuse. The registry is called Child Protective Service Information System (CPSIS). The weblink is https://gacar.dhs.ga.gov/.
To apply for or renew benefits online, can also be used to report interim changes or check for potential eligibility www.compass.ga.gov
Technical Issues with COMPASS, please contact 1-877-423-4746
DFCS OFFICE OF CONSTITUENT SERVICES:
To make a constituent inquiry, you can contact us in one of the following ways:
Online Contact Form:
Child Welfare Online Contact Form – click this link to fill out our online contact form for issues related to Adoptions, Child Protective Services, Foster Care or any other Child Welfare issue.
Family Independence Online Contact Form - click this link to fill out our online contact form for issues related to Childcare, COMPASS, Electronic Benefits Transfer (EBT) Card, Energy Assistance, Food Stamps/SNAP, Medicaid or Temporary Assistance for Needy Families (TANF).
To order or re-order a card or check balance, please call 1-888-421-3281
Click here for current job postings - DHS Jobs
FOOD STAMPS, MEDICAID, TANF, and CHILDCARE (for reporting changes and asking general questions):
Phone: 1-877-423-4746 (Agents available 7:30 am – 2:00 pm, Monday – Friday; Automated Self-Service available 24/7)
FOSTER/ADOPTIVE PARENT INQUIRIES:
Phone: 1-877-210-KIDS (5437) or http://itsmyturnnow.dhs.ga.gov
FOSTER CARE PLACEMENT:
SNAP Benefits for Senior Households, please call 404-370-6236 or email SeniorSNAP@dhs.ga.gov