Department of Family and Children Services Moves Its Temporary Location to Former Bungalow Road Elementary School

August 3, 2017

AUGUSTA, GA – Richmond County Department of Family and Children Services (DFCS) will move its temporary office location on Thursday to the former Bungalow Road Elementary School, 2216 Bungalow Rd., Augusta, GA 30906.  The current location, Building 400 of Augusta Technical College (3200 Augusta Tech Dr., Augusta, GA 30906) will close at 2 p.m. on Thursday and reopen to the general public at 8 a.m. on Wednesday, August 9. Staff at the new location will accept applications and verification documents for economic assistance programs as well as conduct in-person interviews to determine applicants’ eligibility or address other concerns from walk-in customers. Child Protective Services staff will also be housed at the new location.

The new Bungalow Road location will serve long-term as the Department’s headquarters until repairs for the Fenwick Street office are complete.  

In addition to the new temporary location, applications and verification documents can be picked up or left in a locked drop box at 520 Fenwick St. Applications and verification documents can also be mailed to Richmond County DFCS, P.O. Box 2277, Augusta, GA 30903.

In July, at the request of the Georgia Division of Family and Children Services (DFCS), the Food and Nutrition Service (FNS) SNAP national office approved a waiver that extends renewal deadlines for three months and waives the interview requirement for Richmond County SNAP households. Renewal periods for Supplemental Nutrition Assistance Program (SNAP) customers living in Richmond County were automatically extended at the current benefit amount for three additional months for households having a certification period ending in June, July or August.

Under the provisions of the recently executed waiver:

  • SNAP cases due for renewal in June 2017 will now be due for renewal in September 2017.
  • SNAP cases due for renewal in July 2017 will now be due for renewal in October 2017.
  • SNAP cases due for renewal in August 2017 will now be due for renewal in November 2017.

The extension applies only to SNAP cases. TANF and Medicaid recipients need to renew their benefits using previously established procedures to submit renewal forms in order to continue receiving benefits for those programs.

To report instances of child abuse or neglect, please call the DFCS CPS Intake Communication Center at 1-855-GA-CHILD (1-855-422-4453). Those wishing to speak with Richmond County Staff may call 706-721-3000 and leave a detailed message, which will be returned within 24 hours.

Ongoing updates will be posted at www.dfcs.ga.gov.