About OPM

The Office of Provider Management (OPM) contracts with and monitors Child Caring Institutions and Child Placing Agencies provision of Room, Board and Watchful Oversight (RBWO) services. OPM employs various data, on-site, records review and collateral report mechanisms to monitor provider’s adherence to RBWO Minimum Standards and contractual obligations which direct performance expectations regarding the safety, permanency and well-being of children. The foundational objective of OPM is to ensure that children placed in RBWO care are safe from abuse and neglect. OPM also provides training and technical assistance to providers to support their ability to meet quality of care and performance expectations.