Obtaining a criminal records check


  1. Before you can have your applicants register for fingerprinting, you must enroll and obtain a GAP/GAC number.
  2. If you already have a GAP/GAC number, you can now direct your applicants to Step 1 below.
  3. If you do not have a GAP/GAC number, go to fieldprintgeorgia.com and select the tab “For Agencies”. 
  4. Click on “Create an Account.”
  5. A General Information Page will appear and all questions with a red asterisk are mandatory.  Your organization’s legal name must be entered as it appears on your DHS contract.
  6. You will select GA920280Z – Department of Human Services (DHS) as the Reviewing Agency for your contract.
  7. Select “Yes” for having a contract.
  8. An Agency ID number is self-populated – this is your Requesting Agency GAC number. DO NOT change this number as this will be the GAC number you will use for future fingerprint registrations.
  9. When completed with all screens you will be provided with the FieldPrint User Agreement.  Please print as this is for your records and complete any other steps as applicable.
  10. Once this process has been completed, the “Business” account will be set up.  Two emails will be received from FieldPrint.  The first will have the Agency’s Username for the Agency Account.  The second email will have the Agency’s Temporary Password for the Agency Account.  At that time, the agency will be established in FieldPrint and individuals will now be able to register to have their fingerprints/background checks completed for the agency. The email may take up to 24 hours to be received.

Applicant Registration and Fingerprinting Process using GAPS

Live Scan fingerprinting is the electronic Georgia Applicant Processing Service (GAPS) managed by FieldPrint. Your fingerprints will be scanned electronically. You DO NOT need inked fingerprint cards.

REGISTER within GAPS and wait for approval before you visit a fingerprinting location:

STEP 1: Visit the GAPS website at fieldprintgeorgia.com/individuals.

STEP 2: Select the SCHEDULE APPOINTMENT tab at the bottom of the screen.

STEP 3 (a): Select the Sign Up tab if you need to create your FieldPrint User Account

  1. You will be directed to the “Create Account” page. Enter all information as requested. Fields with a red asterisk are required.
  2. An email will be sent to your provided email address. Check your email for the verification code and enter it on the next page. Do not close your browser. The code will expire after 30 minutes.

Once your account is verified, you will be able to login to your FieldPrint User Account and continue registration.

STEP 3 (b): Select the Returning User Login tab.

  1. You will have the choice to enter in your FieldPrint Code, if provided to you by your employer. If you do not have a FieldPrint Code, please scroll down to select the Department of Human Services tab, the 7th (seventh) tab on the right hand side. It will have a teal colored State of Georgia symbol.
  2. Once you select this, you will be directed to select a type of employing agency. You will select “Contractors”.
  3. You will then select the correct Reason for Fingerprinting. You will need to get this reason from your hiring agency.

NOTE – Failure to do this will result in your registration being rejected.

  1. The Reviewing Agency ORI (ID) will automatically populate as GA920280Z.
  2. You will enter the Requesting Agency ORI (ID).  You will get this ID number from your hiring agency. This number will be your agency’s GAP/GAC number and must be entered in this field.

NOTE – Failure to do this will result in your registration being rejected.

  1. On the next screens, you will enter all of your personal and demographic information. All required fields are marked with a red asterisk.
  2. You will give review and agree to the Biometric Disclosure.
  3. You will review and acknowledge the Georgia Privacy Rights and Privacy Act Statements. You will have the opportunity print out these statements for your records.
  4. You will click on Submit Request to send your registration to the Office of Inspector General for review.

Reminder - Do not proceed to a print site until you receive an approval confirmation email from GAPS/FieldPrint.

STEP 18 Provide your GAPS Registration ID Number to your potential employer so that they may be able to retrieve your results.

Records Check Verification Form (Completed by Employer):

Employers must complete the IDHS Records Check Verification Form for each applicant AFTER the applicant registers in FieldPrint.  The applicant will provide the Employer with their FieldPrint Registration ID number. The employer will use the applicant’s FieldPrint Registration ID number in the Registration Number filed of the IDHS Records Check Verification Form. This form can be obtained at the following link: https://idhs.dhs.ga.gov/Home/RecordsCheck. The form is also accessible by choosing “Records Check Application” on the IDHS homepage. The information included within this form will be used to issue an approval once DHS receives a pending registration within GAPS.



  1. You will log back into your FieldPrint User Account.  The system will prompt you to Continue Scheduling.
  2. Next you will select a location, date, and time for your Livescan fingerprint capture. The system will default to the home address entered, but you are able to change to another address that may be more convenient. Sites can be sorted by distance or soonest available time. Each entry will provide the address, hours of operation, and other key information about the site. Once you choose a site, click Find Availability.
  3. Using the dropdowns you will select the date and time for your appointment and click Continue.
  4. If you are required to pay for the fingerprint appointment, you will select your method of payment – either PayPal or debit / credit card. Cards accepted include MasterCard, Visa, American Express, and Discover.
  5. If the agency is paying, you will click the Finish Scheduling button without seeing the Payment page.After scheduling your appointment, you will receive a confirmation screen. The confirmation page will show your appointment number, location, date and time. There is important information noted on the confirmation page, displaying identification required for the appointment. Be sure to bring the appropriate identification to your appointment which should be a valid and unexpired government issued form of identification.

The results of your Criminal History Background Check will be transferred to the Office of Inspector General. The Office of Inspector General is responsible for making the fitness determination and providing the Determination Letter to your employer.

GAPS/FieldPrint and GBI cannot provide a status of the fitness determination.

NOTE - If a site is no longer providing fingerprint services, please send an email to [email protected] and provide the Print Location’s name, address, and phone number if available and the date the applicant was told the location is no longer providing the service.


GAPS/FieldPrint requires current, valid, and unexpired picture identification documents. As a primary form of picture identification one of the following will be accepted at the GAPS Print Site Locations:

Primary Documents:

  • State issued driver’s license with photograph.
  • State issued identification card with photograph.
  • U.S. passport with photograph.
  • U.S. active duty/retiree/reservist military identification card (000 10-2) with photograph.

Government issued employee identification card with photograph (includes federal, state, county, city, etc.).

  • Tribal identification card with photograph.

However, in the absence of one of the above Primary Documentsapplicants may provide one or more of the following Secondary Documents, along with two of the supporting documents listed below:

Secondary Documents:

  • State government issued certificate of birth.
  • Social security card.
  • Certificate of citizenship (N560).
  • Certificate of naturalization (N550).
  • INS I-551 Resident alien card issued since 1997.
  • INS 1-688 Temporary resident identification card.
  • INS1-688B, I-766 Employment authorization card.

Secondary Documentation must be supported by at least two of the following:

  • Utility bill (with your current address).
  • Voter registration card.
  • Vehicle registration card.
  • Paycheck stub with your name/address.
  • Cancelled check/bank statement.

DHS will make the fitness determination on the applicant and provide the employer with the fitness clearance letter  within 24-48 business hours of the receipt of the results from GBI.  If the employer does not receive the fitness clearance letter within 24-48 business hours, the employer  may contact BIU/DHS at (404) 985-1301 or email [email protected].

Georgia Department of Human Services
Office of Inspector General
Attn: Background Investigations Unit
47 Trinity Ave. S.W.
Atlanta, Georgia 30334