Data may have been compromised for some households involved in Child Protective Services cases in Spring 2020. If you believe your information may have been included in this breach, call 888-304-1021 from 9 a.m. – 4 p.m., M-F.
Stephens County DFCS announces temporary relocation
Toccoa, GA – Stephens County Department of Family & Children Services (DFCS) will be closing its doors on Friday, Aug. 28. The previous location, 64 Boulevard, Suite 101 Toccoa, GA 30577, will temporarily relocate the office and all operations to Banks County DFCS located at 154 Windmill Farm Road, Homer, GA 30547.
Due to COVID-19 and lobby closures, constituents needing economic assistance and child welfare services in Stephens County are encouraged to access self-service options online:
Apply for Food Stamp and Medicaid and TANF Benefits
Visit: gateway.ga.gov (verification documents and case status info for all benefits;
(Food Stamps, Medicaid and TANF account updates are also housed on this site.)
Download an Application
Electronic Benefits Transfer (EBT)
Call: 888-421-3281 for updates
Those without internet access can contact the DFCS Customer Contact Center at 877-423-4746 to apply for benefits, check the status of existing applications or request assistance.
Applications and verification for all program areas can be mailed to Stephens DFCS, P.O. BOX 100 Homer, GA 30547. Customers can also drop-off items at 154 Windmill Farm Rd.,Homer, GA 30547.
For more information and updates about the relocation, constituents can call 706-282-4505. To report instances of child abuse or neglect, please call the DFCS Child Protective Services (CPS) Intake Communication Center at 1-855-GA-CHILD (1-855-422-4453).
Ongoing updates will be posted at www.dfcs.ga.gov.
About Georgia DFCS
DFCS administers The Georgia Food Stamp Program (Supplemental Nutrition Assistance Program [SNAP]), a federally funded program that provides monthly benefits to low-income households to help pay for the cost of food. DFCS is responsible for issuance of SNAP, Medicaid and TANF to low-income families; assistance for out-of-work parents to help them get back on their feet as well as multiple support services and programs to help families in need.