The Georgia Department of Human Services' Division of Family & Children Services received federal approval to replace electronically stolen Supplemental Nutrition Assistance Program (SNAP) benefits for recipients who are victims of fraud.
SNAP recipients who are victims of fraud should request a new EBT card and PIN. To request replacement benefits, SNAP recipients must complete and return the Request for Replacement of Stolen Benefits.
SNAP recipients can request replacement benefits by filling out the form linked below. They can also or visit a local Division of Family & Children Services office to obtain a printed copy.
If you are unable to print at home or visit a local office, you can call 877-423-4746 or your local DFCS office and have the form mailed or emailed to you. In all cases, the recipient should submit their signed affidavit on the DFCS website, drop it off at their local DFCS office, or mail it to their local DFCS office. Office hours and locations are available at dfcs.georgia.gov/locations.
SNAP recipients can request replacement of stolen benefits up to two times a year until September 30, 2024. Anyone who reported the theft of stolen benefits prior to October 18, 2023, has until November 18, 2023, to request a benefit replacement. Starting October 18, 2023, SNAP recipients must report stolen benefits within 30 days of the suspected fraud to request a benefit replacement.
- SNAP benefit theft must have occurred between October 1, 2022, and September 30, 2024.
- The household may not receive more than two replacement issuances for stolen benefits in a federal fiscal year.
- The household must have reported stolen benefits to DHS within 30 days of discovering the theft.
- The request must be made by the head of household, an adult household member, or an authorized representative listed on the case.